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Job ID: 5548592Other Wells Fargo Technology Hub Locations ConsideredAbout Wells FargoWells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo TechnologyTechnology at Wells Fargo is at the heart of what enables us to satisfy our customers’ financial needs and help them succeed financially. The Wells Fargo Technology (WFT) team leads technology for one of the premier financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day – both in the United States and across the globe – than any other division in our company.Wells Fargo Technology’s goal is to exceed Wells Fargo customers’ expectations and directly enable them to succeed financially. Through technology and operations services, Wells Fargo Technology interacts with customers more than 12 billion times a year through branch, mobile, online, ATM and telephone transactions. Wells Fargo Technology impacts customers directly through systems availability and security, as well as indirectly, through Wells Fargo business partners who offer and deliver a myriad of products and services that meet customers financial needs. Wells Fargo Technology strives to be a competitive advantage for the company and effective information management is one example of where we can take our capabilities to a new level of excellence.The Wells Fargo Technology team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel. We also help customers by remaining trusted partners working with all lines of business (LOB) to develop and deliver value-added products and services. To do this, Wells Fargo Technology draws on the talents and motivation of thousands of technology team members across the enterprise.The PositionThe Strategic Services & Advanced Technology (SSAT) CIO will be a critical member of the Commercial Banking & Corporate and Investment Banking technology senior management team and play a central technology leadership role for multiple firm wide strategic services and advanced technology initiatives. This role will work with Wells Fargo Technology leaders to create competitive advantage and positive customer impact for the businesses through effective management of the applications portfolio, simplification & modernization of the technology solutions, enhanced time to market, strong IT governance and effective technology risk management.The SSAT CIO will lead functions including Core Strategic Technology Services (e.g. Enterprise Robotics & Intelligent Automation, Customer Relationship Management, Smart Content Management, e-Signature) and Advanced Technology Initiatives (e.g. Academia & Industry Research Engagements, Distributed Ledger Technology / Digital Cash, Quantum Computing R&D, Advanced AI R&D). This role will also oversee the allocation of people and financial resources to ensure technology commitments are met aligned with strategic objectives and will make critical technology decisions requiring strong operational risk and customer impact management.Responsibilities
Leading with an Engineering Mindset – provide strategic technical direction and interact with the organization at a technical level.
Transformational leadership –lead broad transformation in all aspects of technology delivery as outlined by the Wells Fargo Technology Strategy with a continuous learning approach and skill at workforce transformation.
Recommend and drive innovations, aligned with short term & long term business / customer requirements, strategic priorities and industry trends.
Define and execute a Strategic Services roadmap in partnership with the WF Technology Leadership team for the defined strategic services domains (including CRM, Smart Content Management, Robotics Process Automation, Intelligent Content Capture, E-signature and Document Collaboration) to provide modern, secure, scalable and resilient enterprise ready platforms for CIO teams across WF.
Drive Advanced Technology initiatives including Distributed Ledger Technology, Quantum Computing R&D and Advanced AI R&D in partnership with internal and external stakeholders (e.g. Academia & Industry Research partners including IBM Research, MIT & Stanford, Fintechs, WF Innovation & Digital teams).
Build and maintain strong relationships with other functional domains in the CIO enablement areas (e.g. Business Services, Architecture & Technology Transformation & Platform Management & Resiliency) and across Wells Fargo Technology (e.g. Technology Infrastructure, Chief Operating Office, Chief Technology Office, Technology Controls, Information & Cyber Security) as well as critical enterprise partners (e.g. Data Management & Insights, Enterprise Global Services, Corporate Risk, Corporate Finance, HR, Communications).
Be the author for technology solutions that enable efficiently and effectively meeting business needs leveraging enterprise technology services with a bias towards consistency, standards and common solutions.
Manage and/or leverage a set of critical services (e.g. PMO, Application Architects, Platform Management) to continually evolve and improve technology delivery.
Partner closely with WFT CIO leaders to ensure that SSAT services and capabilities are well aligned with WF business and WF Technology strategic priorities.
Demonstrate business partner value by advocating technology solutions to advance business initiatives, incorporating internal / external customer views, and managing key financial indicators to the benefit of Wells Fargo’s shareholders.
Manage a large and complex technology portfolio with diverse underlying technology architectures and platforms including legacy and cutting edge technologies.
Accountable for holistic technology performance including service level agreements, project performance, regulatory compliance, and vendor management.
Provide senior technology perspective on industry trends, competitive landscape and market/regulatory changes leveraging industry contacts, vendors, and strategic technology partner relationships.
Manage and allocate appropriate people and financial resources to ensure that projects are completed within committed time and budget and align with strategic objectives.
Be the senior accountable owner for in scope applications portfolio ensuring strong technology operational risk management and compliance while also driving application portfolio rationalization, optimization and modernization.
Assess current staff capabilities, identify talent gaps, and execute talent management actions aligned with human capital strategy.
Required Qualifications:
12+ years of technology development and strategy experience
7+ years of management experience in technology
Desired Qualifications:
Experience managing all technology development efforts for a major line of business
Ability to effectively partner and influence at the senior executive level
How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPSTFL&FOCUS=Applicant&SiteId=1&JobOpeningId=5548592&PostingSeq=1.All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
