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All of us have a short list of the things that make a job great. If your list includes being able to make a difference, count us in as your next place to work. UnitedHealth Group is a Fortune 6 leader in health care at a time when health care is evolving for everyone. Our billing teams are part of an important chain of events that impact the lives of our members in positive ways. Join this group and we’ll have an impact on you. Apply now and discover the exceptional training, support and opportunities to grow that you’d expect from a Fortune 6 leader.Primary Responsibilities:
Gathering information needed to complete billing process from operational areas, including physicians
Answers billing correspondence answer telephone calls and follow up on requests for information
Assist with coding and error resolution
Learn medical specialties specifically assigned
Review claim payments for accuracy and compliance and posts payments appropriately
Resolve claims problems with insurance carriers and patients on the phone or face to face.
Utilize available tools to keep accounts receivable current.
Maintain updated provider information for billing purposes.
Work to follow-up on accounts until zero balance or turned over for collection
Provide feedback to providers and operational staff regarding denials, payments, coding, etc.
What makes this a special challenge? For one, we want to create a quality experience for every person we serve. So the bar is high for accuracy, communications style and effectiveness. Also, you’ll need to be researching and resolving problems before, during and after calls within a high volume, demanding environment.You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
1-3 years Medical billing and claims processing practices / procedures experience
A high school diploma or GED OR equivalent years of working experience
Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
Able to work a 40 hour schedule within the operating hours of the site
Preferred Qualifications:
3+ year of experience in a related environment (i.e. accounts receivable follow up, revenue cycle management , administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
Ability to multi-task and to understand multiple products and multiple levels of benefits within each product
Ability to multi task
Ability to analyze and troubleshoot difficult medial claims
Excellent customer service skills and ability to handle difficult patient situations
Excellent written and verbal communication skills
Ability to demonstrate knowledge of accounts receivable management
Working knowledge of more than one medical specialty
Previous experience in billing or collections
Taking care of business at UnitedHealth Group translates to more meaning and impact as you help improve the lives of millions. Join us. Learn more about how you can start doing your life’s best work.(sm)Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world?s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Job Key words: Revenue Cycle Management, Billing Representative, Medical Billing , Accounts Receivable Representative, AR Follow-up ,Healthcare, Managed Care, Collections, Medical Claims
