Operational Risk Consultant 5 - CRS Control

Operational Risk Consultant 5 - CRS Control

20 Sep 2024
North Carolina, Charlotte 00000 Charlotte USA

Operational Risk Consultant 5 - CRS Control

Vacancy expired!

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.Our Cards and Retail Services (CRS) Control team provides guidance to CRS businesses to support their commitment to comply with all applicable laws, regulations, and internal operational policies and procedures. This Operational Risk Consultant 5 (ORC 5 ) – position will support the Customer Acquisitions, Account Boarding and Loyalty Solutions.Our PVSI Control organization business-unit (BU) aligned Operational Risk Consultant (ORC) provides guidance to CRS businesses to support their commitment to comply with all applicable laws, regulations, and internal operational policies and procedures. This ORC will serve as the front line control liaison and manage the team supporting these operational areas and be responsible for the identification, assessment, monitoring, and management of non-financial risks.Specifically, responsibilities for Controls & Operational Risk (COR) management functions include:

Provide insight and guidance to minimize operational risk and ensure regulatory adherence

Identify and evaluate the effectiveness of operational and business controls within supported businesses

Solve for customer and operational issues

Implement & ensure adherence to Corporate policies and programs

Measure, analyze and report on the environment and

Provide and ensure governance routines and readiness

Monitor, assess and enhance business processes and process controls – operational & regulatory compliance controls

The key responsibilities of this position include, but are not limited to:

Responsible to serve as a subject matter expert and advisor to guide complex business and risk mitigation strategies, including development and delivery of recommendations to business management.

Accountable for partnering with stakeholders within CRS and PVSI partner teams, such as Channel Partnership, Customer Experience, and Digital Channels, to identify and mitigate risks in the control environment. Specifically, this proactive risk identification will require the candidate to be a subject matter expert for products, services, risks, processes, and controls in Card and Retail Services, including complexities associated with high risk processes.

Provide insights, subject matter expertise, and recommendations to business management in remediation of regulatory matters, such as MRAs and Consent orders, by bringing influence and risk perspective to discussions around corrective actions and customer remediation, as applicable.

Drive, in partnership with the Front Line, Issues and Remediation Management and drive development of corrective actions, including implementation of sustainable controls. Additionally, the individual will conduct rigorous root cause analysis on failed validations, aged issues, and date extensions to address gaps earlier in the issue and remediation process to prevent future occurrences.

Responsible to drive efforts to enhance key business processes (BPM) and controls (RCSA), ensuring compliance with enterprise requirements, and influence self-identification and disclosure of controls & Self Assurance Activity (SAA) gaps to maintain a focus on risk management.

Location: The preferred location for this position is West Des Moines, IA; Charlotte, NC; Wilmington, DE and Minneapolis, MN.

Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

Required Qualifications:

10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications:

Advanced Microsoft Office skills

Excellent verbal, written, and interpersonal communication skills

Strong analytical skills with high attention to detail and accuracy

Ability to interact with all levels of an organization

Experience developing partnerships and collaborating with other business and functional areas

Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment

Ability to identify gaps through risk based testing

Knowledge and understanding of banking: regulations, compliance, policies, process, and procedures

Ability to identify and evaluate exposures and potential risks

Experience reviewing testing strategies and methodologies; evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls; and identifying issues resulting from internal and/or external compliance examinations

Ability to travel up to 10% of the time

Job Expectations:

Ability to travel up to 10% of the time

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPSTFL&FOCUS=Applicant&SiteId=1&JobOpeningId=5511255&PostingSeq=1.All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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