National Corporate Housing - Customer Service Representative (Charlotte, NC)

National Corporate Housing - Customer Service Representative (Charlotte, NC)

19 Jul 2024
North Carolina, Charlotte 00000 Charlotte USA

National Corporate Housing - Customer Service Representative (Charlotte, NC)

Vacancy expired!

We are looking for an experienced Customer Service Representative to assist with the operations and guest relations for our furnished apartments. This individual will be responsible for all aspects of the reservation from apartment setup, vendor coordination, guest check in, ongoing customer service, through to check out. The selected individual needs to have a professional image, strong communication, and excellent customer service skills.

Why this job?

-No day looks the same (variety!)

-50/50 desk time vs. out and about

-Mobile variety throughout the day

-Opportunity to create personalized service to each guest creating unique guest experiences

-Opportunity to network, build connections and rapport with vendors

-Great, positive company culture

-No working evenings/weekends (business hours)

-Excellent career growth potential

Requirements to be successful:

-High School Diploma or GED

-Day time travel around city/suburbs

-Prior customer service experience (concierge or hospitality experience is a bonus!)

We offer competitive compensation and unique benefits.

If you are interested, please respond with an updated resume.

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