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Our Company
HawkSoft is a leader in software technology for insurance agents. Since 1995, we have built a loyal customer base that is extremely passionate about our company and products. They associate our company's brand with, honesty, transparency, and history of listening to our customers.
HawkSoft has been voted one of the Top 100 Workplaces in Oregon for four years running 2015, 2016, 2017, and 2018. We are a place where people like to work, and where people enjoy working together. We check our ego at the door and work together to design an environment where everyone contributes, has a voice, and grows as a person.
HawkSoft is headquartered in Canby, Oregon, but is excited to announce a new office in New Bern NC. We are currently adding experienced Customer Services Representatives to our new location. Come help us build!
HawkSoft lives its core values:
Work to live, Don't live to work
Sense of Community
Deliver and Exceptional Experience
For the Good of All
We offer a variety of Benefits and Perks:
Coverage: 4 Medical, Dental, & Vision insurance plans offered
100% Company paid Life, AD&D, short and long term disability
PTO: Exceptional PTO/Vacation time
Performance Reviews: Yearly performance & compensation reviews
Ample free parking
Discount on gym membership
Education: We offer great tuition reimbursement and encourage our staff to continue to grow in their careers.
401K: We help you save for retirement. Join the plan in 90 days with a company match.
Casual Attire: Be comfortable when you work
Work/Life Balance: Our management team truly supports our core value of Live to work not Work to live.
If you are looking to work at a place like HawkSoft and meet with requirements below, we would love to talk to you about becoming the next member of the HawkSoft family.
A successful candidate will be trained to provide a variety of customer services to users of the HawkSoft Client Management System software. Responsibilities will include responding to support calls, chats and e-mails from users of the CMS program. Such assistance will be for various user needs that might include:
Training users on the use of the CMS program and its features
Technical support of the CMS program and related third party software
Technical support of the installation and configuration of the CMS program on networked computers
Excellent candidates for the Customer Service Representative position will pride themselves on their professionalism, should be outgoing, personable, and have the following skills and related work experience:
Customer Service Experience
Excellent Troubleshooting and Problem Solving Skills
Computer skills
Insurance Industry Experience is a plus
Call Center experience is a plus
Excellent Communication skills
Strong phone presence
Multi-Tasking skills
HawkSoft Client Management System experience is a strong plus
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.Click Here to Apply or use the link belowhttps://hawksoftinc.applicantpro.com/jobs/964435-83043.html
