Microtel Inn & Suites Greeenville NC is seeking a highly motivated person to be our Director of Sales and Operations. We are searching for an individual who is looking to get into the hotel industry, recent college hospitality graduate or related field.
Duties and Responsibilities:
Experience selling to a variety of market segments
Thorough knowledge of sales techniques
Enjoy asking for business and closing sales
Consistently book repeat business
Excellent phone sales skills
Aggressively pursue new accounts on a weekly basis
Track record developing long term business relationships
Maintain consistent verbal and written communication with clients
Participate in local community to develop business
Attend trade shows and participate in sales blitzes
Make onsite and field presentations to prospective clients
Excellent phone skills, time management skills and attention to detail
Enjoy a team sales approach
Consistently keep up to date records of all activity through hotel sales program
Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions.
Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures.
Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported.
Monitor customer service by speaking with guests, reviewing written guest satisfaction surveys and observing associates.
Actively promote the hotel and company in the community.
Assist with the development of sales strategies and action plans.
Develop and maintain positive business relationships with all guests, vendors and other external partners.
Represent company at various community organization meetings to promote hotels.
Conduct regular physical inspections to ensure all standards of excellence are being met.
Facilitate and maintain on-going communication and collaboration with all associates.
Email us your resume