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Summary: Handles all aspects of leasing, renewing, and terminating leases by performing the following duties as well as being the faceĀ of the community and resident retention.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Shows apartments to prospects.
2. Obtains contact information from prospects via email, in person, and on the phone and enters prospect information in Yardi.
3. Responds to all email leads.
4. Obtains credit and criminal reports using Rentfacts for applicants.
5. Interprets information on report, reviews proof of income, and rental verification and approves or denies potential applicants.
6. Prepares lease documents using Blue Moon in addition to Wellington addendums.
7. Assists tenants in explaining lease documents for signature.
8. Posts tenants information to include payments in Yardi.
9. Updates advertising websites daily/weekly.
10. Prepares comparative market analysis report monthly.
11. Submits work orders upon tenant's requests.
12. Responds to any tenant's requests, complaints, and balances due.
13. Prepares renewal notices.
14. Responds to any rental verifications requests.
15. Closes out complete work orders in Yardi.
16. Answers phones.
17. Updates all internet adds.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel, and Yardi.
Education/Experience:
High school diploma or general education degree (GED); one to two years related experience and/or training; or equivalent combination of education and experience.
Knowledge, Skills and Other Abilities:
Professionalism
Oral and written communication skills
Ability to deal with different personalities
Math and accounting skills
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to stand and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.
The noise level in the work environment is usually quiet to moderate.
