Jira Administrator

Jira Administrator

18 May 2021
North Carolina, Fayetteville, 28301 Fayetteville USA

Jira Administrator

Apex Systems is looking to hire a Jira Administrator in Fort Bragg, NC. The ideal candidate will have expert level skills and experience of the Atlassian Tool Suite, to include Jira, Confluence, Bitbucket, and Service Desk. If qualified, please send your resume to smccarthy@apexsystems.com! Must have interim secret security clearance

The candidate must have experience with configuring and implementing the Atlassian tool suite throughout the entire SDLC at an enterprise level.
Major Responsibilities

-Administer and support Atlassian (JIRA, Confluence, ServiceDesk) instances and associated user access privileges

-Design and Implement enhancement of JIRA environment and integration with other systems

-Build real-time and batch integrations for the Atlassian (JIRA, Confluence, ServiceDesk) with metadata applications such as Collibra and Archer

-Replace the manual reporting processes with automated reporting processes
Support backup and recovery strategies for Atlassian products

-Capture and evangelize tips / best practices for company to make the most effective use of Atlassian tools

-Partner with cross-functional teams to design and implement Atlassian solutions consistent with industry best practices

-Gather requirements for business processes, and determine ways to optimize/improve JIRA setup and workflows, as well as identify where functionality can/cannot meet user requests; Provide JIRA training to users

-Develop/Integrate/Configure JIRA & Confluence plug-ins; Create custom web hooks and build integrations in other systems

-Create Application Documentation (User Guide, Operations Guide, Training Manual, Change Management Process, etc.)

-Manage migrations, periodic upgrades, patches, fixes, and continuous improvement/continuous delivery (CI/CD)

Skills and Qualification

-2-3 years of experience with configuring and administering Jira, Confluence, Bitbucket, and Service Desk from the ground up as a cohesive toolset at an enterprise level

-Solid understanding of lean and agile principles, practices, and frameworks, particularly Scrum and Kanban

-Deep understanding of Jira workflows, including how workflow design can affect the performance and scalability of Jira

-Ability to customize Jira Service Desk reports to identify trends and gain greater efficiencies

-Ability to manage and configure infrastructure and leverage Bitbucket pipes to create workflows

-Ability to integrate and manage Confluence Knowledge Base to support operations

-Possess expert-level knowledge of permission schemes and all other schemes required for configuration and integration of tool suite

Ability to advise on best practices and gain consensus from multiple teams participating in the governance, configuration, deployment, and ongoing support of the Atlassian tool set.

Strong communication skills, both written and verbal

Excellent teamwork and organization skills

DOD 8570 IAT Level II Compliant

DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 8+ years of experience

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.

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