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Objective to create the ultimate service experience for students, clients and guests by promoting the schools services and products and to ensure efficient service traffic flow on the clinic floor.
Service Host The First Impression Coordinator monitors and secures the service desk:
-Oversees the cash register and manages student service schedules.
-Prepares the service desk for opening and closing the desk for the day.
-Answers the telephones and makes guest appointments.
-Greets guests.
-Straightens the lobby and makes the area attractive.
-Assigns daily duties to Future Professionals on the clinic floor and follows the appropriate checklists. ï· Completes all daily clinic floor reports.
-Compiles and reports contact data to necessary departments.
-Other duties as assigned.
Salesperson The First Impression Coordinator promotes and sells retail products and services:
-Strives to create the ultimate client and student service experience that includes product recommendation and displays.
-Coordinator adds service totals and balances the till.
-Keeps records and inventory.
School Promoter The First Impression Coordinator promotes the school:
-As a live school representative, gives general school information to the public in a friendly and inviting manner.
-Directs students, clients and guests to the appropriate individual to ensure timely and complete assistance.
-Connects all prospective Future Professionals to appropriate Admissions personnel.
