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VAULT is looking for a responsible Shipping/Customer Service Agent to perform a variety of shipping, administrative and clerical tasks. Duties include order entry, receiving and shipping merchandise, determining the best method of shipment, utilizing knowledge of shipping procedures, routes, and rates, the ability to help answer customer service inquiries, providing support to our clients, managers, and employees, assist in daily office needs and manage our companys general administrative activities. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Office, Quickbooks, and other office equipment.
Pay Range, depending on experience, $14-$15 per hour.
Duties include but are not limited to:
Determine method and mode of shipment to customer/vendor specifications.
Compare identifying information and count, weigh, or measure items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
Prepare and expedite shipments as needed. Determine labeling requirements, assemble and pack shipments. Prepare shipping documents in a timely and accurate manner. Post weights and shipping charges.
Unpack and route incoming shipments.
Inspect incoming shipments for quality. Report defective or questionable conditions to Operations Manager.
Use a personal computer to operate software (Excel, Word, Outlook, etc.).
Assist in other day to day functions of the parts department including but not limited to processing sales orders, production request, and purchase orders.
Other duties as assigned
Qualification:
The ability to lift/carry up to 50 lbs. on a regular basis
Candidates should possess strong customer service skills and computer skills
Must be detail oriented
2+ years prior experience in distribution/warehouse environment and/or shipping/receiving is preferred
Experience using a computer (specifically Microsoft Outlook and Quickbooks), and experience with returns and/or RMAs.
Requirements:
Ability to lift/carry up to 50 lbs. on a regular basis.
Availability to work Monday - Friday, 8:00 am 5:00 pm