Brand Advocate

Brand Advocate

05 Mar 2024
North Carolina, Mooresville, 28115 Mooresville USA

Brand Advocate

Vacancy expired!

Apex Systems is looking for a Brand Advocate. Please apply to if you are interested.

Key Attributes:

Must have: buyer/merchandising experience and analytics.
• Commerce - Cross-sell/upsell, bundling, competitive analysis, sales performance forecasting, base-level reporting and insights, assortment expansion and root cause analysis
• Content - Enhanced content (A+) auditing, image optimization, premium content (360, videos) auditing and spec optimization
• Customer Engagement - Review optimization, Q&A engagement, customer scoring and analysis
• Execution - Issue prioritization and management
• Marketing - Promotional execution and bullet selling
• Search & Browse - SEO execution, search and browse analytics, navigation attribution and Lowe's Product Detail ("LPD") optimization
• Supply Chain - Vendor direct fulfillment
• UX - Brand page optimization

Essential Responsibilities:
• Analyze customer behavior and pain points to identify opportunities to improve the online experience and drive conversion (e.g., Q&A, reviews, click-through, surveys, heat maps).
• Conduct Search Engine Optimization ("SEO") keyword analysis and update online content to drive incremental traffic. Complete root cause analysis on key performance indicators.
• Cultivate and maintain strong supplier and cross-functional partner relationships by being the primary point of contact for issues pertaining to online SKU presentation and brand performance.
• Build and lead complex presentations with suppliers and merchants to gain alignment on strategic plans.
• Create project plans, gain alignment with online merchandising/supplier and drive execution.
• Build system knowledge and expertise by participating in training classes and executing project work.
• Identify opportunities to delegate project work to cross functional partners and track progress.

The Brand Analyst will partner with strategic suppliers and Lowes merchants to drive a best-in-class online customer retail experience and grow the brand's business on Lowes.com. This role will build strong business relationships with suppliers and enhance the brand's online presence to improve conversion, drive online traffic, and grow sales. The position will be responsible for analyzing the brand's online performance and for identifying opportunities for improvement in areas such as product assortment, digital content, inventory and returns. The Digital Brand Analyst will also ensure that new and promotional items are optimized and offer support when suppliers need help with online and system troubleshooting. This role will also be responsible for understanding customer behavior, building strategic plans and leading presentations with supplier and online merchandising partners to gain alignment on planned initiatives. In support of the Lowe's omnichannel retail strategy, this role will partner with cross-functional groups (i.e., Online Merchandising, Center of Excellence ("COE") Product Set Up, IT/ Digital Operations, Search and Navigation, Creative, Product Management, User Experience,) to identify process improvement opportunities that will optimize effectiveness leading to brand renewal and growth.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

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