Licensed Customer Service Representative (Manteo, NC)

Licensed Customer Service Representative (Manteo, NC)

07 Jul 2024
North Carolina, Outer banks 00000 Outer banks USA

Licensed Customer Service Representative (Manteo, NC)

Vacancy expired!

We are seeking a Licensed Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and change requests

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Process customer payments

Qualifications:

Must hold a valid NC Property and Casualty Insurance license, or be willing to be licensed promptly

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

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