Automotive General Manager - Wake Forest

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Automotive General Manager - Wake Forest

29 May 2024
North Carolina, Raleigh / durham / CH 00000 Raleigh / durham / CH USA
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Automotive General Manager - Wake Forest

Vacancy expired!

Job Description

Christian Brothers Automotive is currently seeking a General Manager to lead the team at this state of the art facility. This person will need to strive to provide unmatched service to both our customers and their vehicles, while maintaining honesty and integrity in all communications and service recommendations. The General Manager position is directly responsible for all aspects of the location operations.

General Manager Responsibilities:

Implement Christian Brothers Automotive system to achieve store profitability goals
Develop and implement local marketing activities
Recruit, hire and train local employees as required
Follow-up communication with customers after repairs are completed
Manage web portal and online presence
Manage all employees through coaching and career skill development

Interested candidates should apply to this ad and DO NOT CALL the shop to inquire about the position. - Thank you.

Qualifications

Previous management experience is required. Additional qualifications include:

  • At least 5 years experience in automotive repair, preferably in Fixed Operations and/or Service Management

  • Must have strong interpersonal/communication skills

  • Strong customer service focus

  • Ability to effectively lead and manage service manager/writer position

  • Ability to effectively lead and manage automotive technicians

  • Solid track record in automotive repair estimating and repair order generation

  • Significant experience in KPI reporting (ticket averages, car count, labor and parts reporting)

  • Significant experience in retail sales/service

  • Windows PC skills, including MS Office

  • ROWriter or similar shop management system experience

Physical requirements include, but are not limited to:

  • Being on your feet for the majority of the workday (standing, walking, etc)

  • Occasionally lifting and carrying objects over 50 lbs.

  • Driving manual transmission vehicles

  • Keeping a brisk work pace in a high-volume environment

  • Communicating clearly with customers and team members via phone and computer

Additional Information

Interested candidates should apply to this ad and DO NOT CALL the shop to inquire about the position. - Thank you.

What are people saying about us?

  • Christian Brothers Automotive is consistently recognized as one of the best places to work

  • Nation's #1 Automotive Franchise

  • Placed in Top 50 Franchise organizations overall (of over 3000 total) by IFA

  • Better Business Bureau (BBB) Awards for Excellence Winner of Distinction

  • INC 5000 fastest growing private companies in America

  • Recent quote from a customer review: "Never have I experienced such family friendly, high quality automotive service. I have told everyone I know to go to Christian Brothers Automotive - they will not be disappointed!"

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer.Christian Brothers Automotive locations practice "At-will" employment practices.

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