PRODUCT OWNER AND SENIOR PRODUCT MANAGER ROLES AVAILABLE
We have an opening for a Senior Product Manager and a Product Owner in our Raleigh, NC office. You must come from a Saas environment and have worked in Marketing and product experience!
The successful candidate has a blend of visionary and analytical skills, can account for every dollar we invest in products, how it benefits the customer and creates value, and how/when we make a return on investment.
What will you do?
Manage the business metrics of the product line (bookings, revenue, margin, gross retention), providing recommendations to improve the commercial performance of our products and ensure financial goals are met
Extract maximum commercial value from the product line through packaging, pricing, and new feature development
Drive highly effective customer experience as measured by NPS, understanding and improving the end-to-end customer journey
Provide ongoing market analysis and action plans by tracking the market and competitive dynamics for the product line
Identify customer and market requirements through market analysis, win/loss calls, and voice-of-customer (VOC) interviews
Drive delivery of market and customer requirements, including definition, prioritization, trade-offs, and execution of release goals
Design and drive the product roadmap and portfolio for both short- and long-term growth by collaborating with internal and external stakeholders, including customers, partners, ISVs, Marketing, Sales, and Customer Success
Execute new product launch plans, partnering with Product Marketing and Sales Enablement to provide product education, demonstrations, and expertise to internal and external customers
Be the internal product evangelist and a sought after internal and external market expert and ensures that solutions meet user and business requirements
Develop and execute product pricing plans including price change implementation and tracking competitive market pricing
Drive and support ongoing sales and customer education and communication programs to ensure full understanding of product features, benefits and comparisons to competitive products and promote value-based selling propositions
Successful candidates will demonstrate:
Commercial product management expertise - Demonstrate a track record of success in B2B product management
Strategic/Tactical Balance - Ability to balance the market and product vision with disciplined tactical execution
Market Focus - Analyze and understand of market segmentation, trends, players and the impact to product commercialization and strategy
Customer Focus - Analyze and understand voice of the customer (win/loss, NPS, customer interviews) and the impact to customer experience
Product Focus - Translate market and customer feedback into requirements, driving product delivery through an agile release process
Cross-functional leadership - Lead and drive execution across Development, Sales, Marketing, Support, and Customer Success
Drive & Grit - Operate in a fast-paced environment with a focus and determination to achieve high-quality results
Engaging Presence - Use your interpersonal skills to effectively engage with prospects and customers, getting them excited to speak with you and learn more about their product use case