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A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. Elavon is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.Job DescriptionProduct Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions). Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.The Senior Product Manager, Experience Portal position will play a critical role in the success of the agile delivery teams driving value in our customer experience portals. This individual will engage in the process from time of idea inception to seeing the value delivered at time of technical release delivery and production go live.
Leads initiatives involving multiple teams as subject matter expert and the point of escalation to address risks, issues, or dependencies that are impacting deliverables.
Partners closely with customers (internal and external), the business line(s), and Agile teams to drive the growth and modernization of the assigned product(s).
Maintains and refines product backlog; creates user stories and acceptance criteria, and participates in prioritization of all stories to ensure work focuses on those with maximum business value that aligns with product strategy.
Acts as primary liaison between the business and Agile teams, ensuring the teams understand vision for the products. Works closely in a hands-on style with development team including addressing daily prioritization needs, providing real-time feedback, and answering clarifying questions.
Works with Product Management to set release dates, determine when sufficient value has been delivered to release to market, understand tradeoffs between schedule, scope, and budget, and communicates this information to the organization.
Employs product management practices and tactics including customer research, data and analytics, and market research.
Guides and mentors junior product managers and owners through indirect leadership.
Preferred Skills/Experience
Well-developed ability to understand and assess unrefined ideas in order to develop an actionable plan with concrete steps forward
Well-developed ability to collaboratively develop and evolve a product backlog
Well-developed ability to develop and articulate a product vision that supports outcomes, value, and prioritization of work
Thorough understanding of the Lean/Agile mindset
Demonstrated leadership and interpersonal skills including ability to collaborate with and empower teams
Well-developed verbal and written communication skills
Proficient computer navigation skills
Standard industry certifications such as SAFe, CSPO, or PSPO are preferred
User experience and customer journey mapping exposure a plu
Modern technology architecture - any combination of React, Cloud, Salesforce, Micro frontend, and Micro Services knowledge would be a plus, code development skills not required
Required experience
Bachelor's degree, or equivalent work experience
Typically three to five years of product management experience
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .Learn how the way we work at U.S. Bank (https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf) drives meaningful relationships with our customers and collaboration across the company.Benefits:Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the LawU.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf) EEO poster.E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,770.00 - $116,200.00 - $127,820.00This is an Elavon posting. Elavon is a part of the U.S. Bank family.
