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IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.Your Role and ResponsibilitiesThe TSS Client Rep will develop relevant client relationships in an assigned territory to identify and develop growth opportunities for the full portfolio of technology support services provided by IBM. This includes support for IBM hardware and software, OEM hardware and software, networking products, as well as "Internet Of Things" products emerging in the marketing place (tablets, mobile devices, sensors, ATMS, etc).The TSS Client Rep collaborate with other cross-team and cross-brand sellers to close and coordinate opportunities across multiple sales channels to ensure the IBM coverage model leads to growth for IBM Technology Support Services. He/she will develop and execute sales and engagement strategies that maximize client touches and interactions, ensure client satisfaction with IBM support, and drive growth in each strategic growth area of the TSS business.Employees in this role are expected to specialize in the maintenance and technical support line of business. They will develop and maintain this expertise, understand competition, and develop appropriate winning sales strategies in an ever changing marketplace.Preferred Locations: Dallas, TX (Coppell, TX) or Smyrna, GARequired Technical and Professional Expertise
Must have skills in Microsoft Office (Excel and Powerpoint particularly)
Problem solving, creative thinking, and time management
Preferred Technical and Professional Expertise
Sales skills or certifications
Project management skills or certifications
Leadership experience or training, and consulting skills
About Business UnitDigital Sales is a specialized sales organization with a purpose-built infrastructure consisting of Global Digital Sales Centers in Atlanta GA, Chicago IL, Dallas TX, and Littleton MA. Digital Sales teams engage with clients of all sizes and markets to grow their businesses by solving strategic and tactical business problems with IBM's proven cognitive and cloud technology solutions.Your Life @ IBMWhat matters to you when you’re looking for your next career challenge. Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
