Vacancy expired!
Alternate work location includes Rocky Mount, NA and Richmond, VA
As an IT Support Analyst II focusing on security, you will be responsible for providing quality technical support to a varied client base. You will diagnose and troubleshoot problems across a range of disciplines, including apps, network, server, email, and cloud. You will also act as an escalation point for junior support analysts and must possess excellent communication skills. Most importantly, you must have excellent problem-solving skills and be able to prioritize tasks based on urgency. We’re looking for people who take pride in doing excellent work, who can both teach and learn from those around them.