Developer/technical support (Raleigh, NC)

Developer/technical support (Raleigh, NC)

03 Mar 2024
North Carolina, Raleigh / durham / CH 00000 Raleigh / durham / CH USA

Developer/technical support (Raleigh, NC)

Vacancy expired!

Relevant CRM is a software consulting firm in Raleigh, NC that specializes in Customer Relationship Management (CRM) applications for Equipment Dealers. We are looking for a business- oriented developer to support our customers and internal projects. This candidate must be ready for a fast-paced work environment that requires prioritization, detailed tracking and creative problem solving. If you can write code, but would prefer to mix it up with some client communication and problem solving for part of the day, this could be the role for you!

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REQUIREMENTS

2-3 years' experience in:

Windows application development

Business acumen

Complex customer support and issue resolution

Customer interface and communication

TECHNOLOGY PLATFORMS

C#, ASPX

SQL Transact

Web services

Microsoft SQL/Fetch XML Reporting Services

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In this role you will join our Client Team which provides support, training and product enhancements to existing customers. Some benefits of joining our team:

Learn 'hot' technology in a market where there is high demand for CRM knowledge

Work beside smart, dedicated team members that are seen as industry experts

Satisfaction of solving customer business and technology problems

Play integral role in supporting our latest products and help build new ones

Sharpen your development skills while tackling tough challenges

Generous salary that will increase as you become a more valuable team member

Comprehensive benefits program, which includes 100% company paid insurance premiums and generous 401k match

Management that cares about you as a person and supports you in your career goals

RESPONSIBILITIES

Answer support line and provide technical support to customers on applications that we support.

Assist consultants with installation and technical issues. Research possible solutions to issues.

Refine and manipulate data using T-SQL in a Microsoft SQL environment.

Document programming problems and resolutions for future knowledgebase use.

Maintain and modify programs; make approved changes, develop detailed programming logic, and coding changes.

Test and develop programming modifications. Write testing plans for others to test your work.

Confer with customer and team to gain understanding of needed changes or modifications of existing programs. Resolve questions of program intent, data input, output requirements, and inclusion of internal checks and controls.

Write and maintain programming documentation and procedures.

Maintain confidentiality with regard to the information being processed, stored or accessed.

Install applications and configure the programming environment for use in development and testing.

Other duties as assigned by your supervisor.

Please email resume and cover letter with salary requirements for consideration. This role is in our office in Raleigh, NC. Local candidates preferred; must be willing to relocate to the Raleigh area. We are not able to offer sponsorship for this role.

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