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Company Summary
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
Job Summary
We are looking for an experienced Functional Analyst to join our dynamic team in Santa Ana, CA! As a Senior Functional Analyst, you will gather and document business system requirements. You will develop functional specifications and design solutions as per application capability, act as a liaison between the ServiceFirst (ServiceNow) Development team and the Business users. Performs Fit/Gap Analysis and configure application software to deliver new or modified functionality. Our Functional Analyst documents test plans and supports user acceptance testing & recommends application functionality and features that could be implemented. You will create and manage service requests with application vendors to resolve application issues or functionality.
Remote candidates encouraged to apply!
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