The Restaurant Floor Manager assists the Restaurant General Manager (GM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant GM and oversees front-of-house restaurant staff including servers, bartenders, table support, and hosts.Supports the Restaurant GM with hiring, assigning, training, evaluating and terminating employeesDocuments, investigates, escalates and resolves all employee and guests incidentsEnsures exceptional service standards are consistently met and that activities are carried out effectivelyInspects dining room and storage areas to ensure compliance with health and safety regulationsEstimates front-of-house food and beverage needs, and supervises intake orders to ensure specificationsReviews financial information such as sales, inventory and costs to monitor budgetMeets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.Performs other duties as required or assigned
