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Transforming the future of healthcare isn’t something we take lightly. It takes teams of the best and the brightest, working together to make an impact.As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we’re using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life. If you’re ready to embrace your passion and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.Pursue purpose. Champion innovation. Earn trust. Be agile. Include all. Empower Your Future. Make a Difference.Patient Service Rep (Health Insurance)Overview of PositionAssist patients with questions regarding their bill, update insurance and file claims.What will be my duties and responsibilities in this job?Take payments via credit card over the phone, return patient calls left on voice mail.
Assist in Accounts Receivable as time allows l
Look at demographics to update insurance, update incorrect address either for patients or insurance
Use various websites to locate correct or updated insurance information
What are the requirements needed for this position?1+ year medical billing or call center environment
High School Diploma or equivalent work experience
Computer literate. MS Office Suite proficient.
What other skills/experience would be helpful to have?Knowledge of medical claims and insurance payers
Ability to multitask
Call Center experience.
Customer Service Skills such as listening and problem solving
Dependability, and attention detail
What are the working conditions and physical requirements of this job?General Office Demands.
Ability to work a Monday to Friday schedule 8am -5pm.
Work from home. Company equipment provided
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf.If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.Click here https://www.dol.gov/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf to view our pay transparency nondiscrimination policy.Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
