Service Support Specialist- No Industry Experience Required (Oleander Drive)

Service Support Specialist- No Industry Experience Required (Oleander Drive)

22 Nov 2024
North Carolina, Wilmington 00000 Wilmington USA

Service Support Specialist- No Industry Experience Required (Oleander Drive)

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Service Support Specialist

Are you reliable and dependable? Are you good at building relationships and providing excellent service? Do you love working with and helping people? Have you always wanted to work for a small company? Do you like working with a tight knit team to solve problems and get things done? If so, you could be a great fit for Matchmaker Logistics.

Matchmaker Logistics is a Wilmington, NC based, family-owned and operated, third party logistics (3PL) provider devoted to the freight management needs of shippers and carriers throughout North America. More specifically, we are a company that works with shippers, trucking companies, and other transportation professional to manage logistics. To learn more about Matchmaker Logistics and what a 3PL does, visit our website: http://matchmakerlogistics.com/videos

We are currently looking to add a Service Support Specialist to our team. You must enjoy customer service and using your interpersonal skills to help others and solve problems. The ideal candidate for this position is energetic, positive, organized and conscientious. You should be able to demonstrate advanced skills in the following areas: active listening, verbal and written communication, critical thinking, customer service, and computer/internet technology. If you are self-motivated and capable of working within a team or with little supervision, both efficiently and effectively, then read on:

The Service Support Specialist will manage the following aspects of the freight management process: entering shipment details into the computer, dispatching drivers, entering and updating carrier records, and following up with shipments to make sure they are delivered successfully. Performance will be measured by the employee’s commitment, productivity, communication, accuracy, attitude, integrity, accountability, and prioritization. Previous experience in logistics is helpful but not a requirement.

This is a full-time position with benefits. The starting pay for this position is $12 per hour, with weekly overtime paid at time and a half. You will be required to work 8.5 hours per day, five days a week according to a set schedule. The Service Support Specialist’s schedule will be Monday- Friday from 7:30am to 4:30pm. After the 90 day training period, you will also be required to carry the after-hours phone as per a rotating schedule. A background check and Non-Compete Agreement will be necessary to be considered for employment.

If you believe you would be a great fit for our Service Support Specialist position, please call us for instructions on how to submit your candidacy: 1-844-224-7328.

Only applicants that call into this number will be considered, resume forwarded will not be considered.

About Matchmaker Logistics: Matchmaker Logistics is a Wilmington, NC based, family-owned and operated, third party logistics (3PL) provider devoted to the freight management needs of shippers and carriers throughout North America. We like to think of ourselves as travel agents, but instead of moving people, we move stuff. More specifically, a 3PL is a company that works with shippers, trucking companies and other transportation professional to manage logistics. To learn more about Matchmaker Logistics and what a 3PL does, visit our website: http://matchmakerlogistics.com/videos

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