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Greet customers when they arrive
Consult with mechanics about necessary repairs
Provide customers with in-depth information about services provided and performed
Answer questions about service outcome (after consulting with mechanic if necessary)
Manage and oversee the service center's workflow and scheduling
Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
Responsible for ordering all parts, and maintaining inventory
Handle all billing for customers and vendors
Qualifications/Skills:
Excellent communication and organizational skills
Ability to communicate equally well with mechanics, customers and senior management
Good computer skills
Experience in the car industry preferred but not required
