Vacancy expired!
Rapidly growing professional, career-oriented company, is looking for an additional supervisor to help lead our high-performing install department. This individual will be responsible for supervising a team of install mechanics who play a key role in a progressive heating and air conditioning company. The primary objectives will be to develop a team of “A” players, implement and execute systems to maximize efficiency, and provide our customers with exceptional experiences at every interaction. This will be accomplished by training, and developing exceptional individuals and doing everything necessary to put them in a position to succeed.
Applicant must possess a passion for team building and people development while possessing a high level of technical aptitude to effectively manage our employees and customer needs in a fast-paced environment.
Position Overview:
The successful candidate will possess a track record of motivating and leading a team. Maintaining a high level of customer engagement and satisfaction is critical to success in this role.
Duties and responsibilities include:
Ensuring new hires are trained to successfully go out on installations and provide Excellence in Service.
Run weekly meetings with the install team and provide effective communication.
Set clear objectives
Ride-along with technicians for development opportunities
Create and follow-up on a 90-day success plan for each install mechanic
Provide coaching and support as needed
Develop and implement installation policies and procedures
Review and assess each install mechanic’s productivity
Track and review customer concerns
Ability to be flexible in work schedule and be available for field team
Ensure the necessary resources and tools are available
Follow up on each project to ensure timeliness in completion and quality of work.
Recruiting, interviewing and hiring install mechanics (optional)
You will be working with, not for, the leadership team of the company - a true “win-win” group who are dedicated to your ongoing success as the Install Supervisor.
It is expected that you work successfully by yourself, prioritize jobs and workload to ensure efficiency and quality in each project.
Attributes needed to be successful:
Teamwork – Creates a work environment that supports cooperation and productivity
Interpersonal Skills – Able to effectively relate and adapt to different personality styles
Leading Others - Encourages and motivates staff to fulfill on the company’s vision and mission
Correcting Others – Addresses and redirects unproductive behavior in a non-confrontational manner
Results Oriented – Holds self and others accountable for measuring and achieving company objectives
Proactive Thinking – Anticipates problems before they occur and seeks to eliminate their source
Optimism – Maintains a confident viewpoint that anticipates positive outcomes
Emotional Control – Maintains a rational and objective demeanor under stressful situations
Consistency – “Walks the talk” – demonstrates that they are also a product of the process
Detail-oriented quality and precision-focused
Outcome-oriented results-focused with strong performance culture
. Detail-oriented quality and precision-focused
Outcome-oriented results-focused with strong performance culture
People-oriented supportive and fairness-focus
Team-oriented cooperative and collaborative
Can demonstrate all phases of installation as well as configure load calculations for each project.
Compensation:
Competitive Salary plus performance-based bonuses in first full year
Benefits include 401K, paid vacation, health, dental and vision insurance, cell phone.
Experience/Education:
Project Management: 3 years
HVAC Install Field Experience: 6-10 Years
HVAC: 6 years (Required)
People Development: 3 years
Salary: Extremely competitive to Market, Commensurate with Experience:
Benefits:
Health insurance, Dental, Vision
Paid time off
Professional development assistance
