Maintenance Technician - Student Housing (Wilmington)

Maintenance Technician - Student Housing (Wilmington)

15 Mar 2019

Maintenance Technician - Student Housing (Wilmington)

Vacancy expired!

PHILLIPS MANAGEMENT, a leading full-service Student Housing Property Management Company, has a Maintenance Technician opening at Progress 910. Progress 910 is a student living community owned by PHILLIPS Management and values dynamic individuals with an entrepreneurial spirit and willingness to work through challenges that arise during the year. This is an exciting opportunity for a professional with experience in the property management field to join a privately held company with substantial potential for career growth.

Brief Description: The Maintenance Technician, under the direction of the Maintenance Supervisor, is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently, all maintenance programs are to be completed in a timely manner, management is assisted in developing and implementing staff as well as programs to ensure appropriate standards are achieved, and appropriate records and documentation are maintained according to state and federal laws and organizational policies and procedures.


Self Starter - Ability to execute and deliver results with minimal supervision

Organized - Plan and organize tasks in an efficient productive manner. Focus on key priorities. Juggle multiple projects. Pay attention to detail

Resilient- Able to be flexible and bend with changing circumstances

Collaborative “ Ability to work closely with team members to achieve common goals

Customer Driven “ Must be courteous and respectful to all residents


-Treats people with respect

-Enthusiastic with the ability to motivate others

-Honest; Organized

-Calm Under Pressure

-Strong work ethic alongside attention to detail

-Listen well and be able to communicate with others

Our expectations of you in this role:


-Ensure that the property maintains an exceptional curb appeal by keeping the community grounds and buildings clean and properly maintained.

-Assist with basic repairs and other general maintenance duties.

-Ensure peak performance of mechanical, electrical, and plumbing components of apartment homes and common areas.

-Ensure condition of property grounds is clean, safe and cleared of any debris, trash, animal waste or weather related matters. Report any suspicious activity immediately.

-Ensure that the grass and landscaping are well maintained.

-Ensure preventative maintenance is completed and logged.

-Respond quickly to deficiencies found in preventative maintenance inspections.

-Turn apartments within 2-5 days.

-Ensuring the best possible appearance of each apartment prior to new resident move-in.

-Ensure the maintenance, cleanliness and appearance of all pool and spa areas and equipment.

-Ensure that all storage areas, tools, and equipment are kept secure at all times.

-Perform final inspection of all maintenance department related work and execution of all work orders as assigned.

-Communicate with the General Manager regarding any problems with maintenance or curb appeal that requires further attention.


-Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.

-Respond to all maintenance requests within 24 hours.

-Ensure effective and timely follow up with residents, vendors and property management team on all maintenance services provided.

-Maintain a monthly staffing schedule, which includes 24/7 coverage for on-call rotation at the community.

-Respond to and rectify emergencies on the property.


-Operate within parameters of established maintenance budget.

-Develop and maintain relationships with vendors.

-Purchase stock and inventory supplies needed for daily operations at the most competitive pricing.

-Manage overtime during peak times.

-Minimize external contract work.

-Maximize and preserve life of equipment, parts and supplies through agile troubleshooting and regular preventative maintenance.


-Maintain a safe, tidy and sanitary clubhouse, office, model, hallways and all other common areas.

-Adhere to all applicable building codes, county codes, safety standards and fair housing laws.

-Ensure annual building systems inspections are completed as required by the jurisdiction.


-Establish and maintain a strong working partnership with General Management, property team and ownership.

-Effectively communicate and document daily maintenance events with General Manager.

-Ensure maintenance team is courteous and professional at all times.

-Align goals of maintenance team with property goals.

Required Experience

-Minimum of 1+ years of relevant industry experience, including HVAC, plumbing and electrical, property management experience is a plus

-Must have excellent customer service skills, strong attention to detail and basic maintenance skills

-Working knowledge of pool service/maintenance required

-Air conditioning and refrigeration certification by an EPA Type 2 or above approved testing organization preferred

-High school diploma or GED equivalent preferred

-The ability to understand and adhere to policies and procedures, use basic math skills, and effectively communicate, verbally and written, with employees, residents and guests

-Computer skills, including but not limited to Google Chrome Operating Systems

-The awareness that you can occasionally be exposed to moving parts, fumes or airborne particles, toxic or caustic chemicals and outside weather conditions

-Must be able to lift a minimum of 75 lbs. and work 8-12 hour standing shifts

-Must be able to work weekends and be available for on call emergencies


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle, or feel and talk or hear. The employee regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet. The employee must be able to push, pull, lift, carry, or maneuver weights of minimum seventy- five (75) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Regular local travel may be required to assist properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Benefits: PHILLIPS MANAGEMENT offers a competitive salary with bonus incentives based on individual as well as property performance. In addition, a comprehensive benefits package is offered to all full-time employees with medical, short-term disability, dental and vision coverage, paid vacation and sick leave, and rental discounts at company properties.

Company Description: PHILLIPS Management. Live different. We employ the best people and apply the best practices to each property we manage. Student housing is our sole focus, and our dedicated team is one of the most experienced in the industry. Our team brings a wide range of experience and knowledge, with an impeccable attention to detail. We understand how to provide superior customer service and combine these efforts and talents on a daily basis to maintain this high standard. PHILLIPS' history and track record illustrate a level of attention and commitment to clients that is unparalleled. We set the benchmark that other student housing companies follow.

To Apply: Visit our property website, click Contact and then scroll down to JOBS and click on Hire me, there you can submit your application and resume.

Related jobs

Job Details

Jocancy Online Job Portal.