Part-Time Front Desk Associate

Part-Time Front Desk Associate

20 Feb 2024
North Carolina, Winston-salem 00000 Winston-salem USA

Part-Time Front Desk Associate

Vacancy expired!

Our growing medical practice is hiring an experienced part-time Front Desk Associate. The ideal candidate has strong administrative skills and previous experience with surgery scheduling and/or billing/insurance. A successful Associate will be mature, dependable, have excellent time management skills, be detail oriented, efficient at multitasking, and have the ability to engage with patients in a professional and friendly manner.

Primary duties include speaking with patients on the phone, scheduling patient appointments, greeting patients and other business associates, authorizing insurances, collecting monies and providing a variety of front desk administrative duties.

DUTIES AND RESPONSIBILITIES:

Greets patients and visitors in a courteous and friendly manner

Answers phone, schedules appointments

Checks in patients ensuring all pertinent information is entered in to the practice management system

Inputs new patient information, procedures, and charges into the medical record/practice management system

Checks out all patients, collects payment, and gives receipt

Schedules return appointments for patients

Assists in making referral appointments with clinical staff

Maintains office appearance (including cleaning and tidying) to ensure cleanliness, patient comfort

Assists in other front office duties at the request of physician or co-workers to help build an efficient team

Maintains a file system necessary for proper organization of work

Follows confidentiality policies and adheres to HIPAA privacy rules

Follows practice policies, assists in providing routine information

Other duties as assigned by supervisor

Billing duties:

Performs billing and bookkeeping functions including collecting payments, posting and balancing daily sheets of transactions

Files and works to get prior authorizations, collect claims, and appeal insurance denials

Assists in explaining patient accounts

QUALIFICATIONS:

High School graduate or equivalent required

Front desk experience (1 year) required, prior medical front desk and billing experience preferred

Excellent interpersonal skills and ability to communicate effectively with public, visitors, and staff

Meticulous attention to detail

Computer skills

Ability to operate office equipment

Ability to explain billing and fees to patients

Knowledge of medical record requirements

Good organization skills for filing and maintaining information and correspondence

Knowledge of medical office procedures

Presents/maintains a professional image

Adaptability and willingness to change with the needs of the position

Job Type: part-time only

Work schedule: 8 AM - 5 PM, Monday, Tuesday, Wednesday

When responding to this posting, candidates should email a resume and cover letter and include the names and contact information for at least two professional references.

We reserve the right to contact any provided references, run a background and/or credit check, and ask for drug screens. We are a smoke free facility.

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