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Title: Computer Operator
Location: Winston-Salem, NC
Shift hours: 8:00pm - 6:30am, 10 hours shift weekend night. (Friday â Monday)
**Position will move quickly! Expect Interview/Offer within 1 week**
Our client is looking for an individual with Computer Operations experiences in monitoring and escalating (Able to handle multiple tasks: such as monitoring Autosys, Jaws,Tape Media, Openview, AS400, Ticketing-CA Service Desk, and Network.), etc. This resource needs to know the various commands for the different monitoring platforms, and how each system works.
Position Summary:
⢠Ability to multi-task: Operate and monitor multiple computer systems and peripheral devices concurrently (AS400, AutoSys, Intel, UNIX, and Network); plan and schedule work priorities to meet deadlines and emergencies.
⢠Ability to understand how the firewall and network functions. Familiar with circuits, routers, switches, servers, PDU, UPS, and network monitoring tools.
⢠Strong oral communication skills. The ability to interact with both technical and non-technical staff members and vendors.
⢠The ability to analyzes, follow instructions, and resolves hardware/software/problems involving several concrete variables in standardized situations such as operational discrepancies, troubleshooting job failures, batch job restart processes; and network outages and issues.
⢠Basic knowledge of understanding tape management software on all platforms and tape library components.
⢠Ability to maintain and utilize a variety of documentation and reports, including Operations Announcement Notification, Service Desk tickets, Data Center access and remote hands, tape libraries processes, daily run schedules, and failure reports.
⢠Basic Understanding of Incident Mgmt, Problem Mgmt, Service Desk, and Change Mgmt.
⢠Basic computer skills and comfort level with Windows OS & Microsoft software (MS Office, EXCEL, WORD, and Outlook).
Experience/Education:
4+ years computer operations experience in a large Data Center environment with experience in midrange platforms (AS400, Unix, Intel), Customer Support, and some knowledge in Network functions and monitoring tools.
Other Skills/Abilities:
BS in Computer Science and or related disciple, 4+ years computer operations and Network skills, or an equivalent combination of educations and work experience.