System Administrator

System Administrator

02 Sep 2021
North Dakota, Bismarck, 58503 Bismarck USA

System Administrator

Vacancy expired!

Role: System Administrator
Location: Bismarck, ND
Duration: 1 Year
Job Description:

  • Experience with establishing, implementing, and maintaining the ServiceNow Discovery module, Integration Hub, import sets, and any other discovery/integrations solutions to populate the CMDB.
  • Experience with using multiple discovery sources to populate the CMDB and use of Multisource CMDB features.
  • Experience with identification, reconciliation, and data refresh rules as well as the Identification and Reconciliation Engine (IRE).
  • Experience with creating relationships and service mappings including connections, configuration, and dependencies for assets and/or CIs.
  • Experience with managing and maintaining a healthy CMDB through completeness, compliance, and correctness metrics.
  • Meets with key stakeholders to assess asset status, needs, risks, goals, and progress.
  • Works with employees who assist in financial reporting and budgeting.
  • Works with the financial team to find outdated devices and look for ways to remedy them.
  • Compiles and presents asset management reports to senior executives.
  • Contributes to team efforts by accomplishing related tasks as needed.
  • Mentoring the organization of CM services, concepts, policies, and procedures
  • Managing the day-to-day activities of the process, including establishing priorities and work assignments
  • Tracking compliance to policies and procedures and resolving or escalating any compliance issues
  • Facilitating communication and engaging the business and IT management to encourage CM efforts and value propositions
  • Chairing the configuration control board (CCB) and enacting changes as directed
  • Providing and approving all requirements, use cases, user stories, etc. to support new or improving CMS functionality
  • Reviewing and publishing configuration management reporting

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    Information Resource Group, Inc.
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