The Private Dining Lead essential support in the coordination and execution of private events, catering, and banquets across the Eataly NYC locations. Working closely with the Private Dining Manager, this role ensures clear communication with guests, accurate planning, and smooth on-site event coordination. Strong organizational skills, attention to detail, and effective communication are key to success in this position. Reports to the Private Events Sales Manager and General Manager of Restaurants.Event Coordination & Guest CommunicationRespond to private dining and event inquiries in a timely, professional mannerSchedule and conduct site visits or walkthroughs with potential clientsSupport the preparation of proposals, contracts, and event orders (BEOs)Assist with client communication pre- and post-event (menus, timelines, headcount changes, etc.)Administrative & Platform Support Maintain accurate records in the event management platform (Tripleseat, Reposite, etc.) Help track deposits, payments, and documentationCollaborate with the kitchen and service teams to ensure event details are accurate and up to datePrint and prepare menus, signage, and event collateral as neededDay-of Event Support Assist with event setup and breakdown in coordination with FOH and BOH teams Greet and support clients and guests during eventsAct as a liaison between the client and service team to ensure expectations are met Monitor timelines and service flow to ensure smooth executionReporting & Feedback Support post-event recaps and feedback collectionLog guest feedback and support trend tracking for future improvementsCommunicate frequently with the Private Dining Manager and Corporate Coordinator
