PC Refresh Technician, On-Site

PC Refresh Technician, On-Site

24 May 2024
Ohio, Akron, 44320 Akron USA

PC Refresh Technician, On-Site

Vacancy expired!

At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

The PC Refresh Technician will perform PC Refresh activities related to imaging and installing new laptop and PCs on-site at our client's office in Akron and with remote users. The Technician will follow a documented procedure and will provide technical knowledge and expertise of Windows 10 and software installations. They will be expected to provide excellent customer service and should possess strong written and verbal communication skills. This role works under supervision of a Service Delivery Manager.Responsibilities:

  • Complete multiple refreshes on a daily basis with strong attention to detail
  • Provide exceptional customer service while working in a fast-paced environment
  • Stage equipment per plan
  • Backup all local user profile(s) data and local settings
  • Assign assets, track Asset Tag, Model Number, Serial Number and assigned User throughout entire process
  • Verify received devices have correct image and application / setting overlays for each End User
  • Domain registration / Active Directory configuration where applicable
Requirements:
  • 1-2 years of experience in providing desktop / deskside support for Windows 10 operating systems
  • Experience installing software on laptop and / or desktop computers
  • Excellent verbal communication skills with the ability to provide top-notch customer service to end users being supported
Preferred:
  • Direct experience working on a PC-refresh project




Full COVID-19 vaccination may be required.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

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Job Details

  • ID
    JC41493545
  • State
  • City
  • Job type
    Contract
  • Salary
    BASED ON EXPERIENCE
  • Hiring Company
    eXcell, a division of CompuCom Systems, Inc.
  • Date
    2022-05-23
  • Deadline
    2022-07-22
  • Category

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