Customer Service Representative - Inbound Call Center

Customer Service Representative - Inbound Call Center

11 Jun 2024
Ohio, Aurora, 44202 Aurora USA

Customer Service Representative - Inbound Call Center

Vacancy expired!

Job Description

Customer Service Representative

Aurora, Ohio, United States

Description: Customer Service Representative

Customer Service Representative Job Purpose:

  • Serves customers by providing product and service information; resolving product and service problems.
  • Customer Service Representative Job Duties:
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.


Hours are Monday through Friday 8:00 am to 4:30 pm

Pay Rate is $13.00 per hour

Additional Information

All your information will be kept confidential according to EEO guidelines.

Job Details

  • ID
    JC15357625
  • State
  • City
  • Job type
    Full-time
  • Salary
    N/A
  • Hiring Company
    Natural Essentials INC
  • Date
    2021-06-11
  • Deadline
    2021-08-10
  • Category

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