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DescriptionCustomer Service Representative Opportunities!OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. This could be the Blue Ash, Ohio Customer Service Representative position you're looking for, if you're available for a short-term temporary engagement.Your responsibilities
You will likely support business development and client referral goals by actively cross-selling and referring customers
Retrieve and oversee the sending of written business communications
Handle incoming telephone calls
Provide accurate, friendly customer service in a timely fashion
Requirements
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent verbal and written communication skills
1+ years of past relevant experience
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Customer service and office administrative skills
Positive attitude and an engaging businesslike approach
Knowledge of customer service
Comprehensive knowledge of customer service
Deep understanding of call centers
Experience performing extensive research to resolve complex customer inquiries
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.981.6731 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $15.20 - $17.60 / HourlyLocation: BLUE ASH, OHDate Posted: September 18, 2019Employment Type: TemporaryJob Reference: 03322-0011172578Staffing Area: OfficeTeam
