Knowledge Content Manager

Knowledge Content Manager

29 Sep 2024
Ohio, Blueash, 45242 Blueash USA

Knowledge Content Manager

Vacancy expired!

Knowledge Content Manager

Duration:
12 Months, Contract to Hire
Location: Remote
Pay: $65.00+/hr W2

JOB DESCRIPTION
A monetary force, this company, with over one hundred and fifty billion dollars in annual revenue is the pulse of the retail industry. By having over 2,750 different locations in thirty-five states, there is no doubt that this company directly impacts the lives of many people in the American populous, and, by extension, in the world populous. Being a part of such a massive retail organization can be intimidating, but this company, through their subsidiaries, is able to maintain personal relationships with their employees. Through intentionality, integrity, and innovation, this company is able to be an ideal workplace that excites and has a profound impact on several communities. This company fully understands that by working together there is no limit to what can be created.

The incoming Knowledge Manager will help develop and implement a system to make it easy to find information across many disparate resources throughout the company's technology system. This system will enable users to use a single unified search capability to find relevant information no matter where it resides. This Candidate will be responsible for maintaining this system, ensuring new material is properly indexed and catalogued, and collaborating with teams throughout the company's technology system to discover new content.

RESPONSIBILITIES

  • Investigate methods to catalogue and index large volumes of disparate documentation across many systems into a single, searchable index
  • Oversee the implementation this system with the help of development and infrastructure personnel
  • Work with subject matter experts to index and catalogue new information
  • Create and deliver training for this system for users throughout the company's technology
  • Document effectiveness of this system, as measured by specific metrics that demonstrate business value of the system
  • Assist documentation owners with maintaining their document libraries
  • Identify and initiate continuous improvement opportunities
  • Identify best practices and drive cross-functional adoption
  • Conduct research and user testing to ensure documentation meets the needs of the users
  • Develop and deliver communications such as Teams presentations, newsletter articles, and training / onboarding materials
Category Code: JN008
#Dice

Related jobs

Job Details

  • ID
    JC46087809
  • State
  • City
  • Job type
    Contract
  • Salary
    N/A
  • Hiring Company
    CRG Corporation.
  • Date
    2022-09-28
  • Deadline
    2022-11-26
  • Category

Jocancy Online Job Portal by jobSearchi.