Customer Service and Sales Representatives

VXI is Hiring! NEW ACCOUNT LAUNCH! We’re expanding our Canton Ohio location.

Join our team on a brand new sales line of business! Earning potential 35k annually with abundant advancement opportunities on this growing program.

Overview:

Do you bring awesome energy and great attitude to your everyday interactions with others? Are you passionate about sales?

As an elite inbound Sales Associate, you will receive Inbound calls from customers who have recently moved. You will build rapport with customers and select the best home and entertainment services to meet each customer’s individual needs by asking probing discovery questions and building value into available products in order to close the sale.

Compensation Package:

· $12.00/hr base wage + Bonuses. Average hourly rates w/bonus $15/hr with annual potential of 35k! Top performers earn $16+ an hour w/bonus. (uncapped weekly bonuses on sales performance.)

· Prize spiff giveaways

· Optional medical, dental, vision, and life insurance available. Effective after the first full calendar month of work completion if elected

· Exclusive Referral Program – Earn $20 extra on every paycheck for each referral you refer up to (5) for the life of your employment with VXI. Both employees must remain active for payout. Potential yearly referral earnings of $2600.

· Employee discounted Cell phone services – Take advantage of a personal or family cell phone plan at a discounted rate.

Duties and Responsibilities:

· Take inbound sales calls in call center environment and sell customers available products and services.

· Meet or exceed Key Performance Indicators and Guidelines in addition to VXI policies and Procedures.

· Maintain an acceptable level of performance week over week, month over month.

Knowledge, Skills and Abilities

· Ability to understand product details at a consumer level

· Ability to quickly establish and build rapport

· Ability to overcome objections

· Active listening skills

· Goal orientated and the desire to earn top incentive payouts

· Strong customer service skills

· Ability to follow a call flow

· Exceptional time management

· Knowledge of computers and MS-Windows

· Excellent written and verbal language skills

· Ability and Desire to sell or learn to sell

· Ability to navigate multiple screens/programs and multi-task

· Ability to type 25 wpm with 95% + accuracy

· Professional comportment and demeanor

· Ability to follow direction/accept coaching

· Ability to manage stress

· Desire to work in a team environment achieving personal and team goals

· Self-motivated and upbeat

Requirements

· Sales experience, worked in a call center is preferred.

· High School diploma or GED

· Must submit to a background check and drug test upon offer of employment

· Full Time position up to 40 hours per week

· Flexible working schedule. Schedule are subject to change due to our call volume nature

· Exemplary Attendance records with previous employers.

Job Type: Full-time

Pay from $12.00 per hour

Covid Protocol

VXI has been working tirelessly to provide a clean and Covid-safe environment for our staff.

• ​Dividers installed in training rooms.
  

• Social Distancing on the call floor to maintain at least six feet between co-workers.

• On-site health screening of each employee when they arrive for their shift.

• Strict Cleaning protocols-include hand sanitizer and supplies to clean throughout the day.

• Face masks provided for all employees to ware during their shifts.

• We will continue to enhance and modify our protocols, as appropriate.