Vacancy expired!
Career Opportunity: Customer Sales Support with Scanreco – Cincinnati, OH
Do you excel at supporting customers and the sales team to bring details together? Are you organized and thrive on getting the small details correct? Do you enjoy tracking order progress and delivering status updates? If you answered yes to these questions, Scanreco has the opportunity for you!
Scanreco is a Swedish-owned leading developer and manufacturer of radio remote controls for industrial applications, cranes, and machinery manufacturers. With over 34 years of experience in radio control and radio frequency technology, Scanreco has established itself as a worldwide leader in safe radio remote controls.
We are currently looking to add Customer Sales Support to our Cincinnati office, taking on full responsibility for the front end of the order life cycle. This responsibility spans from entering POs, creating sales orders, tracking order statuses, and communicating with customers. Your responsibilities will also include:
Fulfilling customer orders through effective communications;
Creating and processing orders in our ERP system;
Creating and maintaining customer records by updating account information;
Supporting the outside sales team by creating spare part quotes;
Resolving customer complaints and requirements; escalating to proper channels when necessary;
Communicating with customers, sales, and production to meet customer requirements and deadlines.
The ideal candidate for this position will be results-oriented, a self-starter, and solutions-focused with little need for supervision. This person will need the following to be successful in this role:
Associates or technical college degree, preferred;
Minimum of one year of experience in manufacturing industry;
Knowledge/Skill set of ERP systems or related database programs;
Familiarity with Microsoft Office: Word, Excel, and Outlook an asset;
Strong communication skills;
Ability to speak Spanish is a plus,
Proactive, solutions-focused person that requires little supervision; and
Team player with the ability to also work independently.
How to Apply: This is an exciting opportunity to roll up your sleeves and make an impact in a strong company. Come join us by applying online today!
Employer is EEO/M/F/D/V. Please no third-party candidates or phone calls. Local candidates please – relocation and sponsorship are not provided at this time.