Vacancy expired!
The CarMax Story:
In 1991, we surveyed consumers to find out what car shoppers liked and disliked. Not surprisingly, buying a car was right up there with going to the dentist for a root canal.
CarMax, a member of the Fortune 500 and the S&P 500, and on the Fortune 100 Best Companies to Work For® list for 12 consecutive years, is the nation's largest retailer of used vehicles. Headquartered in Richmond, Va., CarMax currently operates 169 used car stores in 84 markets. The CarMax consumer offer features low, no-haggle prices, a broad selection of CarMax Quality Certified used vehicles and superior customer service. During the fiscal year ended February 29, 2016, the company retailed 619,936 used vehicles and sold 394,437 wholesale vehicles at our in-store auctions.
$5,000 Tuition Reimbursement + Paid Vacation + Paid Sick Time
JOB DETAILS
Service Consultant/Customer Advisor
Description:
If the service side of the car business is one of your "hot buttons," then we have some very "cool" information for you. At CarMax, we have a great work environment that includes perks like a clean, modern facility, free training, high volume, a variety of vehicles and much more.
Service Consultant responsibilities include scheduling repair appointments, greeting customers in service lanes, generating estimates, writing repair orders, and following up with the customer.
Qualified candidates must have the following:
Strong listening & communication skills
Commitment to customer service
Be very detail oriented
Experience in a leadership role
Previous success in resolving customer service issues
A high level of professionalism and courteousness
A desire to be in the automotive industry
The following qualifications are a plus:
A minimum of 2 years retail management experience
Knowledge of vehicle repairs and warranty work
Continued education (AA, BS, Automotive Degree)
Open to relocation for future growth.
At CarMax, our associates enjoy a dynamic, open, fun environment, as well as competitive wages and terrific advancement opportunities. Our full time associates are invited to take advantage of a comprehensive benefits package that includes: medical and dental insurance, vision insurance, 401K plan, short & long term disability, paid vacation, retirement and life insurance plans, a stock purchase plan, educational assistance, and a generous associate discount on cars, service, parts, and accessories.
Apply Online:
https://jobs.carmax.com/job/5360901/service-consultant-customer-advisor-cincinnati-oh/
