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The Federal Reserve Bank of Cleveland has a unique opportunity for a Technical Analyst to join the Cash Product Office's technical team. This is a great opportunity to build on your strong customer service skills and technical expertise to support internal Federal Reserve System employees who are accessing our cash systems. In this role, you will rely upon your knowledge of SQL databases, web browsers, authentication etc. to troubleshoot issues with the users. This role is a fantastic entry point into the National Cash Automation group of the CPO and offers great opportunity for development.
The Cash Product Office (CPO) of the Cleveland Federal Reserve Bank is responsible for the strategic direction, and national support for Federal Reserve Cash Services (FedCash Services). The CPO provides operational guidance and technology strategies for U.S. currency and coin supplied to depository institutions by the twelve Federal Reserve Banks. CPO employees demonstrate our core values in how we work and interact with each other, and our broader community. From the words we use, to how we make our financial decisions, we incorporate our values in how we show up every day.
National Cash Automation (NCA) is the CPO's software development and support team. NCA is responsible for maintaining and improving the Federal Reserve System's cash operations suite of automation solutions.
Essential responsibilities: