Vacancy expired!
Job Description
We pride ourselves on exceptional service and customer satisfaction, and we are looking for an experienced and passionate server to help support our team. The ideal candidate for this position has previous experience in the restaurant industry, enjoys working in a busy restaurant environment, is capable of taking direction well and multitasking effectively.
Servers are responsible for greeting customers, taking food and beverage orders and submitting food orders to the kitchen staff. They must also verify that customers’ food and beverage orders are correct, of excellent quality and presentation, and deliver the orders to patrons. Servers ensure customers are satisfied with their meals, work with the kitchen to resolve any complaints and process customer payments. They increase customer retention and loyalty by providing fast, reliable and friendly service to all of their customers, as well as ensure the dining room is clean and safe at all times.
Duties and Responsibilities
Taking orders from customers
Answering questions about menu items, food sensitivities and food substitutions
Giving customers suggestions for food and drinks and telling them about any special menu items
Serving non-alcoholic beverages and delivering food to customers
Communicating with customers to ensure satisfaction and resolve any complaints
Processing customer payments
Removing dirty dishes from tables to avoid clutter while customers are eating
Cleaning tables and chairs after customers have finished their meals
Sweeping and mopping underneath tables and chairs
Restocking condiments, silverware, and other necessary supplies
Qualifications
High School Diploma preferred but not required
Effective communication and active listening skills for conversing with guests
Impeccable customer service skills and social perceptiveness
Ability to evaluate customer satisfaction and responsiveness
Oriented toward serving others and helping customers
Accountability in processing customer payments
Strong time management and organizational skills
Excellent problem solving abilities and attention to detail
Ability to stay calm under pressure
Requirements Include
Must possess a valid driver's license or state ID. Subject to background check and drug testing.
Physical Requirements
Heavy Work: Exerting up to 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Must be able to stand and walk quickly for periods of four (4) hours or more. Use of arm and /or leg controls requires exertion of forces greater than for medium work.
