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Be an integral member of the StoneWater team. StoneWater, is a semi-private Club situated within the private Aberdeen Community of Highland Heights, Ohio. Our mission is to create extraordinary Member and guest experiences by delivering superior dining, events and golf in an inviting, relaxed atmosphere where everyone is respected and welcomed like family. To learn more about StoneWater go to our website. http://www.stonewatergolf.com
Servers/ Bartenders Applying For this Position Must Have the Following Attributes:
- Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service at all times.
- The ability to learn the seasonal menus and becomes familiar with all dishes. Can describe the dishes and daily specials.
- Is personable with patrons and greets customers/ members in a professional and positive manner.
- Maintains a professional appearance at all times.
- Is knowledgable on upcoming happenings.
- Prepares room for dining by prepping tables and setting decorations, condiments, any decor, napkins, service plates, and utensils.
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Helps patrons select food and beverages by presenting menu; offering cocktails and desserts; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions.
- Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
- Keeps kitchen staff informed by noting timing of meal progression.
- Serves orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars.
- Responds to additional patron requirements by inquiring of needs; observing dining process.
- Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
- Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return.
- Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons.
- Ability to open and close a Z.
- Ability to raise the average ticket price.
- Report tips at the end of shift.
Qualifications and Skills
Skills Include:
General Math Skills, Verbal Communication Skills, Customer Service Skills, Resolving Conflict in a Professional Manner, Teamwork and Team Player, Persistence, Strong Energy Level, Selling to Customer Needs and The Ability to Upsell, Thoroughness, Always Maintaining Professionalism, Ability To Build Client Relationships, The Ability to Multi Task
Previous Serving Experience is Required. Bartending Experience is a Bonus.
Candidate must have high school diploma or GED.
Must be authorized to work in the US.
Background checks are mandatory.
