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About Legends
Founded in 2008, Legends is a holistic experiential services agency with more than 1,300 full-time and 20,000 seasonal team members globally. Legends has three core divisions operating worldwide: Global Planning, Global Sales and Hospitality, offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit Legends.net and follow Legends at Facebook.com/TheLegendsWay,Twitter and Instagram: @thelegendsway.
The Venue
FirstEnergy Stadium, home of the Cleveland Browns, is a multipurpose facility located on the shore of Lake Erie. FirstEnergy Stadium proudly hosts the Cleveland Browns, as well as many other events including: concerts, international soccer games, high school and college football games, and much more!
Legends operates 13 retail locations throughout FirstEnergy Stadium, including the main Pro Shop which is open daily to the public. In addition, we operate outside events such as Training Camp, Orange and Brown Scrimmage, Draft Night and other Browns operated events. During all events we focus on bringing a legendary shopping experience to all fans, by delivering the best merchandise and customer service.
The Role
The Retail Sales Associate will report directly to the supervisor on duty while working closely with the other sales associates & management to deliver legendary customer service surrounding all Browns merchandise events. In addition, it will be necessary to be very knowledgeable about the stadium and services in order to assist any and all guests.
Responsibilities
Customer Service Provide fun and professional environment for teammates and fans
Proactively greet guests and assist all customers
Uphold Legends standards and policies
Sales Accurately ring in sales and handle cash amounts in a timely manner on the Point of Sale terminal
Ensure that you are educated on the products and services sold throughout the Stadium
Assist as directed by your supervisor to ensure that your assigned location is neat, organized, clean and fully stocked for all events and set up prior to event
Assist with stocking of merchandise
Perform other duties as assigned by supervision
Qualifications
All applicants must be at least 18 years of age
Able to move fast and act on assigned duties
Able to walk or stand for extended periods of time
Must speak fluent English, bilingual a plus
Must be flexible to work all FirstEnergy events including late nights, weekends, and holidays
Energetic, self-motivated, warm, and friendly personality
Must be collaborative and a team player
Excellent customer service skills
Must be able to work in a fast paced and continuously changing environment
Ability to carry items weighing up to 30 pounds
Education
High school diploma or equivalent. College degree preferred.
Compensation
Seasonal, part-time, non-exempt
Internship credit available upon request
We are an Equal Opportunity Employer seeking diverse, qualified candidates to join our team.
Interested applicants can visit www.legends.net/careers to apply.
