CRM Coordinator

CRM Coordinator

Vacancy expired!

Description

Robert Half Direct is partnering with a business consulting firm seeking a CRM Coordinator to join the team. The CRM Coordinator will work within the firm's Marketing department and will directly support the firm's CRM Manager and Supervisor and other members of the firm. Responsibilities include formatting and distribution via email of the firm's client alerts, news and event invitations.

Responsibilities:

• Layout, test and circulate HTML email drafts with Business Development teams, partners and others, making changes as needed.
• Assist in building distribution lists and segmenting contacts in the CRM database across multiple criteria for mailings.
• Send emails using the email merge tools.
• Help to enforce the firm's data protection and anti-spam policies related to this work.
• Make HTML email templates and change existing templates to support business needs
• Configure, test and set up email layout and web response forms to support global Business Development email campaign tracking, and event registration and management
• Create InterAction folders and fields to support events.
• Produce follow-up reports and metrics for email campaigns and events.
• Help to support global team on consistent email marketing system usage.
• Suggest improvements to the business processes, and to reports generated by the system.
• Perform data stewarding duties to assist in the maintenance and administration of client and contact data in the firm's Client Relationship Management system. These duties include:
• - Cleansing and verifying contact data
• - Accurately identifying and resolving duplicates
• - Conforming contact data to the firm's standards
• - Handling data change management tickets
• - Researching and processing changes
• - Maintaining key additional information such as board memberships
• - Supporting users on system functions and business processes

Requirements

• Advanced InterAction user skills, email marketing experience, including HTML and CSS knowledge (Vuture experience preferred), database experience
• Highly proficient in Microsoft Excel
• Team player with excellent English language skills and attention to detail
• Ability to communicate clearly and concisely, both orally and in writing, with people at all levels within the firm and occasionally with contacts and vendors
• Proactive, with the ability to work and move projects forward with light supervision using strong logical thinking and problem-solving skills

Innovation starts with people.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Questions? Call your local office at All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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