Role: Hotline/Help Desk RepresentativeLocation: Dayton, OHDuration: Long-Term Job Description: The Hotline Representatives/Help Desk is responsible for the technical aspects of this task order’s performance. In general, Hotline Representatives shall interact with the public and shall have a high school diploma or equivalent; shall speak English; fluent Spanish speaking is highly desired; must possess strong interpersonal communication skills; shall have basic to intermediate computer and telephone interview skills; shall possess data entry and typing skills; shall exhibit familiarity with automotive components, concepts, and terminology. Strong basic writing skills are required; including proficient spelling and grammar, and the ability to write coherent declarative and narrative statements within an E-VOQ. They must also understand and commitment to providing excellent customer service. Thanks & Regards ShashidharArdent Technologies Inc.6234 Far Hills Avenue, Dayton, OH 45459Ph| Fax: Email: | www.ardentinc.com Our working hours are 8:00 AM to 5:00 PM EST
