Vacancy expired!
Client Service Assistant will perform customer interaction tasks to support a sales team for new customer onboarding. Candidates with great interpersonal skills and enjoy working in a fast pace environment are encouraged to apply to this direct-hire role. The chosen applicant will be responsible for supporting the Sales Manager with customer correspondence, account reviews, team training, and reporting.
Salary range: $58000 - $68000 per year.
Job DescriptionListening to customer grievances resolving any potential concerns peacefully; referring them to the correct staff member if necessary.
Onboard new client accounts, which includes the collection of required documentation and client information.
Exercise discretion by pricing and quoting client estimates to win new projects while maintaining standard profit margins.
Prioritize and organize the workflow and collaborate with all facets of the operation and administration of client accounts.
Collaborate with the sales, design, procurement, and construction teams to improve workflows.
Initiates and participates in new business pitches with sales team and subject matter experts and own follow-through with the lead prospect.
Effectively communicate and present the product solution and value proposition to customers.
High school diploma or equivalent.
Prior customer service experience preferred, not required.
Upbeat and outgoing personality.
Problem-solving and conflict resolution skills.
Able to accomplish a variety of tasks in an efficient, organized manner.
Detail-oriented with the ability to line up and organize workflow.
All your information will be kept confidential according to EEO guidelines.
