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Title: Salesforce Configurator
Position #19978
Duration: 06/14/2021 to 12/31/2021
Location: Grandview Heights, Ohio 43212
Are you looking for a great CAREER and not just another job? Then you have come to the right place!
Our client is a global Insurance and Financial Services Company. They have been recognized as "Fortune 100's Best Places to Work" and "Best Organizations for Diversity in 2020"!
We are here to help you! At Rose International, we are focused on your success which is one of the many reasons we have been voted as Glassdoor's Best Companies to Work For in 2019 and 2020!
Job Description:
This position is for a Salesforce Configurator.
A CRM Specialist/Business Configurator is a member of the Agile team who provides technical insight and implements solutions within the Salesforce platform.
They understand the customer's needs and collaborate with the Business Architects and IT teams to build all non-code changes in releases.
Business Configurators are responsible for enhancing the associate's Salesforce experience, testing, and creating reports/dashboards.
Responsible for complex business and/or systems process analysis, design, implementation, and operation. With full competency, analyzes existing processes, procedures and methods to ensure and promote effective business and systems operations through standardization, improvement, simplification, discontinuance or other methods. Creates process change by integrating new processes with existing ones. May coordinate and implement proposed process and procedure enhancements between work teams and operational departments. May be responsible for day-to-day operations and execution of complex processes, facilitation of key process events, and fulfillment of major process deliverables. May focus on process development or execution. Must have demonstrated experience in process analysis, process design, and process implementation, including current technologies. Working knowledge of insurance or financial business processes, IT Service Management processes, application development processes, or IT operations processes required. Understanding of project management concepts and techniques required. Understanding of customer business environment preferred. Competency in process development or process operations preferred. Oral and written communication skills for contacts with all levels of staff, management, external sources, negotiation, presentations, project management, and technical and non-technical contacts. Occasional travel. Non-standard or extended work may be required based on project needs. Six years minimum experience in business process design or operations. Equivalent work experience will be considered in lieu of a degree.
