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Manages and oversees technical operations of the 911 Center 911 Center , EMA and Safety Services including all hardware for systems, phone and radios and associated infrastructure and the Mobile CP (MCP). Ensures County is in compliance with all federal, state and local laws pertaining to Homeland Security/EM/911 Services. Identifies areas of improvement and recommends changes to Deputy Director911 Coordinator and/or EMA Director.
Associate’s Degree from a two-year college or technical school; and three (3) to five (5) years related experience and/or training; a minimum of two (2) years supervisory experience; or equivalent combination of education and experience.
Additional Qualifications (Agency/Dept. Qualifications):Must possess: Experience with computers and associated systems including proficiency in Microsoft Word, Excel and other related software. Experience troubleshooting systems in a stressful environment. Experience with phone and radio systems including Computer Aided Dispatch systems, Phase 1 & Phase 2 Wireless process, consoles and tone boards and paging systems (must acquire after hire and obtained prior to the end of the probationary period). Effective written and oral communication skills. Contributes to building a positive team environment and applies conflict resolutions skills as necessary. Excellent interpersonal and multi-tasking skills. Ability to manage fast pace, potentially stressful environment. Ability to obtain and maintain certifications listed: Law Enforcement Automated Data System (LEADS) Certified (must acquire within 30 days of hire), FEMA IS 100, 200, 300, 400, 700 & 800 and FEMA ICS courses as assigned by the agency (must be acquired after hire and within six (6) months of employment).
Successful candidates will be subject to Licking County’s pre-employment drug screen and background check
Licking County is an Equal Opportunity Employer.
