Cloud Engineer

Cloud Engineer

21 Jan 2024
Ohio, Lakewood, 44107 Lakewood USA

Cloud Engineer

Vacancy expired!

job summary:

Looking for a Cloud Support Engineer

This role is capable of being remote, with headquarters located in Lakewood, OH



location: LAKEWOOD, Ohio

job type: Permanent

salary: $90,000 - 100,000 per year

work hours: 9am to 5pm

education: Bachelors



responsibilities:

?Take ownership of helpdesk tickets and see problems through to resolution while observing and meeting enterprise grade SLAs


? Research, diagnose, troubleshoot and identify solutions to resolve customer issues


? Follow standard procedures for proper escalation of unresolved issues to the appropriate internal or partner teams


? Provide prompt and accurate feedback to customers


? Ability to comprehend patterns and trends while troubleshooting to provide for long-term solutions to issues


? Ensure proper recording and closure of all issues


? Prepare accurate and timely reports


? Help create and maintain relevant documentation


? Participate in the creation and testing of new processes, procedures and explore new technologies and cloud services


? Be available to work in an on-call environment with rotation


? Provide support for cloud-based services and solutions including Google Cloud Platform, AWS and Azure


? Comprehend and conform to Google Cloud Platform, AWS and Azure best practices


? Configuring and maintaining monitoring, alerarting and backup systems across multiple customers






qualifications:


  • Experience level: Experienced
  • Minimum 4 years of experience
  • Education: Bachelors


skills:
  • Cloud
  • JIRA
  • google cloud platform
  • Performance Management



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Job Details

  • ID
    JC8427141
  • State
  • City
  • Job type
    Permanent
  • Salary
    $90k - 100k per year
  • Hiring Company
    Randstad Corporate Services
  • Date
    2021-01-21
  • Deadline
    2021-03-22
  • Category

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