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Job Title:
Technical Product Manager
Req ID:
43090
Job Category:
Marketing/Communications
Mentor, OH, US, 44060
Description:
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
This position is responsible for the aspects of product management for ConnectAssure. The candidate will have a solid understanding of software applications and technology. In this role, the candidate will establish strategies to drive sales growth and working with IPT product managers to deliver a seamless Customer experience with our connected portfolio of capital and consumable products. This individual will collaborate with Sales and Service leadership to support lead time reduction efforts. In addition, this individual will serve as a liaison with other manufacturers to ensure that our equipment can be successfully connected through competitive workflow software. They will have a mixture of upstream and downstream work centered on driving the growth of software products.
Duties
Uncover and understand Customer needs and use them to develop and refine specifications for future product enhancements.
Work with Product management to define connected user experience and requirements by platform
Ability to work well with internal and 3rd party development teams. Able to ensure requirements are communicated and fully understood and that execution matches business expectations.
Responsibility to lead and facilitate collaboration of both internal / external teams involved in developing, delivering and supporting ConnectAssure.
Work with global stakeholders for launch of CAT in target markets.
Responsible for planning, forecasting and achieving the new and recurring revenue performance to plan.
Apply a systematic approach to problem identification and solving while generating possible solutions to implement actions.
Coordinate development activities across the different development and IT teams.
Manage coordination, administration and timely execution of cross-functional projects, including setting, tracking and meeting deadlines, coordinating schedules, facilitating communication between project team leaders, and bringing project teams together into a cohesive whole.
Work closely with commercial teams to increase product penetration and utilization through the development of tools, training, and programs that provide a seamless approach to selling value.
Participate in sales training meetings, conferences, and Customer events.
Collaborate with the Digital Workflow Solutions Marketing, Education, Business Development, and IPT Marketing Communication teams to create and maintain effective collateral, marketing lead campaigns, and sales tools.
Complete competitive assessments Follow competitors and their connectivity solutions and conduct analysis regularly.
Provide prompt, comprehensive field support regarding application and use of products on an ongoing basis, including technical understanding.
Ability to handle product related questions, Customer communications regarding ConnectAssure, security questions, and supporting the technical sales process.
Serves as a primary liaison to coordinate information for the end user customer to successfully address all requirements to quote and install ConnectAssure
Required Experience
Bachelors Degree required
7+years of professional experience with either on premise or cloud software, connected devices or other IoT products
Product/User/Customer trainings, technical sales, customer support
Experience with supporting sales and renewals for a software product
Experience in IT Systems Administration or Netw
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Job Title:
Senior Oracle Developer
Req ID:
43004
Job Category:
Information Technology
Mentor, OH, US, 44060
Description:
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
As a Senior Oracle Developer here at STERIS, you will play a pivotal role in supporting, enhancing and the implementation of Oracle Applications with a focus on EDI. You\'ll collaborate closely with our dedicated teams to ensure seamless support, maintenance and implementation of development request and projects.
This is role is considered Hybrid, with the requirement of working onsite at our Mentor, OH Headquarters 3 days per week. (Relocation assistance eligible)
This role is eligible for Work / H1B / Visa Sponsorship and Relocation Assistance
What will you do as Senior Oracle Developer - EDI?
You will be responsible for maintaining and supporting EDI and the corresponding Oracle Modules. You will work closely with various business stakeholders and users to understand issues, gather requirements, coordinate testing and implementing solutions.
Oracle Application/EDI Support - 30%
Monitor EDI interfaces and critical programs in production systems for errors, performance and any other abnormality
Provide first level support for EDI interfaces and assigned Oracle Applications modules.
Troubleshoot and resolve problems reported by users of these modules and applications.
Investigate issues using vendor support website(s).
Create tickets or service requests with software vendor.
Develop scripts and other changes to programs to resolve issues
Investigate setup or configuration changes required in Oracle Applications
Work with other team members, DBA team and other teams to resolve issues
Work with Business Process Owner(s) to test and make changes to Oracle Applications setup or configurations to resolve issues
Oracle Applications/EDI Development - 70%
Review and understand business requirements for development tasks assigned.
Develop new programs or make changes to existing programs, according to business requirements. This will be in the areas of, but not limited to: Reports, Forms, Interfaces, Alerts, Data Conversion
Develop test scripts and test maps/programs according to business requirements.
Development of new EDI maps, reports, alerts, interfaces and data conversion programs.
Do performance tuning of programs, screens and other objects when performance issues are reported
Analyze trading partners specifications and building technical documents as per the requirements.
Work with business users to test programs in Development and Quality.
Write technical documentation and user manuals
Work with DBA, System Administration teams to migrate programs to Quality and Production
Work with Business Process Owners to investigate new functionality in Oracle applications
Work on Oracle Application upgrades
When or if working on a FDA validated system, participate in the validation process.
What experience, skills, and abilities will you need?
Your expertise as an Oracle Applications Developer coupled with a strong understanding of EDI and its related standards will be key to being successful in this role. Additional experience, skills and abilities are as follows:
Bachelor\'s degree in Computer Science, Information Technology, or a related field.
5-7 years proven experience as an Oracle Applications Developer or similar ERP applications with a focus on EDI.
Experience in the following Oracle Modules preferred: E- Commerce Gateway, Order Management, Customer Master.
Proficiency in Oracle EDI tools and
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Division Engineering Manager
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United States, Mentor, OH, Adhesive Technologies
