BA/ Kronos System Administration

BA/ Kronos System Administration

16 Apr 2024
Ohio, Shakerheights, 44118 Shakerheights USA

BA/ Kronos System Administration

Vacancy expired!

Position Summary & Essential Duties:

The position is visible to the hospital's business service lines and serves as a liaison between IT and those groups. This position also functions as a team member responsible for providing application(s) configuration support to enhance department's operational efficiencies/ workflow needs.

Duties include:

  • This position will support Kronos/Payroll Time & Attendance application.
  • Supports major enterprise applications and others as assigned.
  • Leads design of business workflow in conjunction with the business units and provides guidance to Application Analysts in designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives.
  • Leads needs assessment, software design, implementation, support, and reporting.
  • Leads unit and integrated testing of the software to ensure that the design objectives are met.
  • Identifies complex testing scenarios, develops test scripts, and validates testing results
  • Maintains high degree of understanding of departments' business processes.
  • Owns specific functionality and processes; responsible for all configuration, testing, and communication regarding this functionality/process.
  • Troubleshoots application issues, without assistance, to resolution.
  • Troubleshoots system hardware, as needed.
  • Partners with end users to understand workflow and business processes.
  • Oversees system security for assigned applications.
  • Manages Disaster Recovery and Back Up requirements for assigned systems and provides guidance to Applications Analysts in activities.
  • Acts as the team project lead in partnership with the Project Management Office on all phases of a project; from scoping and design through implementation and transition to Operations.
  • Mentors Application Analysts.
  • Produces and maintains custom reports; maintains knowledge and experience with industry standard report writers such as Crystal Reports.
  • Reviews and approves end-user training materials and participates in training efforts.
  • Guides other team members to ensure high documentation standards.
  • Leads escalation of issues with appropriate resources.
  • Develops policies and procedures in collaboration with the business unit, other team members, and IT management team.
  • Independently manages components of application upgrades, testing, troubleshooting, and support efforts.
  • Supports/troubleshoots inbound/outbound interfaces as appropriate.
  • Creates reports as needed and works problem tickets.
  • Evaluates and maintains appropriate system documentation.
  • Collaborates with other application and clinical analysts to ensure system integrations.
  • Serves as primary customer contact for on and off-hours application support.
  • Participates in change management activities to support successful system deployments and enhancements.
  • Utilizes and maintains appropriate change control procedures and standards.
  • Creates reports, dashboards, and other analytical tools to support customer base.
  • Prepares detailed flowcharts/diagrams to assist with design decisions and problem analysis.
  • Leads the design of business workflow in conjunction with the business departments; workflows will focus on improved efficiencies, as well as incorporating quality initiatives.
  • Assists with data collection from business subject matter experts, to facilitate design which will represent an improved business workflow.
  • Performs other duties as assigned.

Experience and Knowledge:

  • 4+ years of experience supporting Kronos/Payroll Time & Attendance application required.
  • Experience with Kronos Systems Administration
  • Experience in a healthcare setting is required.
  • Excellent written and verbal communication skills are required.
  • Ability to work in a team environment is required.
  • Ability to function independently in a fast-paced environment required.
  • Ability to work with all levels of the organization is required.
  • Knowledge of MS Office required.
  • Project management experience/skills preferred.
  • Business workflow redesign experience a desired.
  • Experience working with business applications such as: Patient Scheduling systems, Hospital or Physician Revenue Cycle systems, Data Warehousing, SQL Server/SSIS, Enterprise Scanning and workflow management Applications, Bed Management Applications, Finance Applications

Special Skills & Equipment Knowledge:

  • Knowledge of SQL databases required.
  • Knowledge of LAN, DNS, and networking required.
  • Ability to work with servers and apply software upgrades required.
  • Knowledge of disaster recovery and backup procedures required.
  • Knowledge and experience with HL7 Interfaces required.
  • Knowledge and experience with SQL based applications required.
  • Knowledge of ITIL standards desired.

Education:

  • High School diploma or equivalent required.
Bachelors degree preferred

Job Details

  • ID
    JC12299872
  • State
  • City
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Hiring Company
    Atlantic Partners
  • Date
    2021-04-09
  • Deadline
    2021-06-08
  • Category

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