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OverviewDon’t just work. Work Happy.A career in gaming? At Hollywood Casino at Toledo we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.An individual could be successful if they possess the following.Your daily responsibilities include
Providing fast, friendly, professional and responsive customer service to team members and buffet guests. Greeting, making welcome, each guest approaching their station
Maintaining current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients)
Preparing food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request
Employing proper cooking methods, cooks to specifications, and handling, storing and rotating food properly in accordance with established health and safety standards
Slicing, dicing, chopping and preparing raw products
Carving meats, portioning food on serving plates, adding gravies and sauces, and garnishing plates as required
Wiping counter areas, sinks and floors as required to maintain a clean and safe work station
Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards
Maintaining par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedures
Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures
Providing personalized service and using guests’ names when possible
Knowing and promoting current casino events and programs and can give guests directions to all casino areas
To be successful in this position it will require the following skill set
High school diploma or equivalent
Five years prior experience as cook in high-volume food service operation
Kitchen sanitation, operation, and maintenance of kitchen equipment knowledge
Basic knowledge of food preparation techniques
Knowledge of weights, measures and recipe yield
Possessing and maintaining culinary tools (knives) to perform the necessary job functions
Excellent customer service/communication skills
Working required schedule which may include nights, weekends, holidays and overtime as needed
Meeting professional appearance standards as prescribed by company policy
Responding to visual and oral cues
Working in constricting areas and tolerate areas with high temperatures
Tolerating industry standard chemicals used for cleaning and sanitizing
Working at a fast pace in often crowded/noisy environment
Maintaining a neat, professional, well-groomed appearance and upholding company appearance/dress standards
Must stand for long periods
Must be able to follow directions
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you withPenn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.Now that you have read about who we are, here is your opportunity to see what we're about!Equal Opportunity EmployerCasino Property Hollywood Casino at ToledoCategory Food and Beverage
