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Being a part of a large family has advantages. With more than 500 ProMedica Physicians and advanced practice providers, our network is the region’s most complete, with connections to leading hospitals and a wide spectrum of health services. ProMedica Physicians have locations serving northwest Ohio and Southeast Michigan, all working together with a single mission: the health of our communities. Position SummaryResponsible for supporting the physician and MLP scheduling and template functions within the practice. Facilitates a team effort, creates a team-like attitude and approach to practice functions and operations. Primary Duties
Coordinate weekend call schedules and distributes.
Coordinate MLP schedules with MLP Coordinator.
Complete and send daily coverage to Call Center.
Track personal day counts for physicians and MLP’s.
Enter changes on the appropriate schedule, template and post. Send change notifications.
Produce and distribute the 'mini' schedules for the various hospitals.
Template for all schedules and schedule changes (physician, MLP, testing, pacer, etc).
Supports special projects as identified by the manager and/or operations director.
Obtain school schedules (for vacation scheduling needs).
Attends all meetings scheduled by management.
All other duties as assigned.
Must have a high school diploma or equivalent.
Requires a minimum of two years of documented experience in a customer service related environment.
Must possess strong interpersonal skills with the ability to effectively interact with both clinical and clerical staff.
Must demonstrate and promote a strong commitment toward achieving customer/patient satisfaction.
Must be able to move about the practice/department and between workstations.
Must be able to understand directions (written and verbal), communicate and respond to inquires.
Must be able to occasionally lift or carry light equipment or supplies.
Must be able to input and retrieve information from a computer.
ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. It serves communities in 28 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 56,000 employees, 13 hospitals, 2,100+ physicians and advanced practice providers with privileges, 900+ healthcare providers employed by ProMedica Physicians, a health plan, and nearly 400 assisted living facilities, skilled nursing and rehabilitation centers, memory care communities, outpatient rehabilitation clinics, and hospice and home health care agencies. Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address social determinants of health. For more information about ProMedica, please visit www.promedica.org/aboutus. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.Equal Opportunity Employer/Drug-Free WorkplaceRequisition ID: 51168
